Find an answer below, or contact Tyler at tyler@builttoprep.com.
Use the same website address and account on both devices. Guest data belongs to the browser where it was created. Sign in there first to transfer it to your account, then reload on your other device.
On a shared device, confirm which account is signed in before saving.
Keep the tab open and choose Retry save. You can use Download unsaved changes in My Prep Studio, or copy or download your grocery list, before reloading. If another tab or device changed the recipe box, finish there and reload this one before making more edits.
Never send your password or sign-in links to support.
Check your spam folder and use the newest confirmation or reset email. You can request another confirmation on the account page. Password-reset links expire and may only work once.
Open account help →Open the recipe and choose Print / save PDF. Select Save as PDF in your browser’s print dialog. Batch ingredients and per-serving nutrition are labeled separately.
Scheduled meals flow into groceries automatically and use your household size. Extra prep batches are added on top. Pantry items marked Have it stay off the buy list.
Check my list →Beta is free. This site does not currently take payments or start paid trials. No subscription is created by signing up.
See what’s available →This prepares a draft in your email app. Nothing is sent by this form.